Table of contents:
- What is the importance of emotional intelligence at work?
- An essential element of emotional intelligence in the workplace
- 1. Self-awareness
- 2. Self management
- 3. Social awareness
- 4. Relationship management
Emotional intelligence or what is often called EQ (emotional quotient) is now a hot topic and one of the considerations before a company hires employees. A person has emotional intelligence when he is able to recognize and understand the emotions of himself and others.
The importance of emotional intelligence can be useful, such as in making decisions, finding solutions to problems, and communicating with friends or work partners. Then, how can emotional intelligence at work affect your career? Check out the reviews below.
What is the importance of emotional intelligence at work?
If you have emotional intelligence, it means you can identify and control emotions such as when you are frustrated or feeling sad. The good news is, this ability can be trained.
According to a survey of several worker recruiters, nearly 75% of respondents indicated that they place more importance on the EQ than the IQ of the prospective employee. This shows that emotional intelligence has more of an impact on work, rather than technical matters.
Here are the reasons for the importance of emotional intelligence in the workplace:
- Make decisions and solve problems better
- Stay calm when under pressure
- Resolve conflicts
- Have greater empathy
- Willing to hear, reflect on, and respond to constructive criticism
On the other hand, if the level of emotional intelligence is low, in the workplace there will be situations such as:
- Not responsible or playing victim
- Have a passive or aggressive communication style
- Refuse to work as a team
- Too critical or unwilling to accept opinions from others
At work, it is not easy to hang out or socialize because the environment is more diverse when compared to the home environment.
You also can't always understand what problems or things other people are going through. For this reason, the importance of emotional intelligence can help overcome how to deal with these various characters of people.
An essential element of emotional intelligence in the workplace
Emotional intelligence or EQ consists of four elements. The following include:
1. Self-awareness
Self-awareness is the ability to recognize one's own emotions and their impact when making a decision.
Can you quickly feel something wrong when you walk into a room and meet a stranger? Previously this was known as "intuition." This instinctive ability comes from your level of emotional intelligence.
2. Self management
The second element of EQ that can affect work is self-management. This means that you need to master the ability to control emotions, behavior, and ways of adapting to the environment around you.
In addition, this element of emotional intelligence can suppress anger, disappointment, and fear so that your emotions don't affect you when you are trying to solve a problem. Then you can also read the circumstances, such as when to listen, ask questions, and ask for help.
3. Social awareness
Social awareness can make you feel, understand, and know how to react to the emotions shown by others and feel comfortable being social.
You will also feel when you accidentally offend or help to read the emotions on the faces of the other person.
4. Relationship management
These skills can make you inspirational, influential, and know how to maintain good relationships with others. In addition, you will also find it easier to control a conflict because you are able to calm down, but stay focused in certain situations.
The importance of emotional intelligence impacts not only personal health but also success in the workplace. Every company has a different environment.
Especially for those of you who have just entered a new workplace, try to always be open by opening your eyes, ears and heart to any information.
